Privacy policy

Effective Date: 08-08-2026

Welcome to Vellora Wellness ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information:

Full Name
Email Address
Phone Number
Shipping and Billing Address
Payment Information (processed securely through trusted third-party payment providers)
IP Address
Browser and Device Information
Order History
Cookies and Website Usage Data

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Provide customer support.
Send order confirmations and shipping updates.
Improve our website and customer experience.
Prevent fraud and unauthorized transactions.
Comply with legal obligations.
Send promotional emails and offers (where permitted by law).

3. Cookies

We use cookies and similar technologies to:

Improve website functionality.
Remember your preferences.
Analyze website traffic.
Personalize your shopping experience.

You can disable cookies through your browser settings, although certain website features may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

Payment gateway providers.
Shipping and logistics partners.
Technology and website service providers.
Government authorities when required by applicable law.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet is completely secure.

6. Third-Party Services

Our website may contain links to or integrate with third-party services. These third parties have their own privacy policies, and we are not responsible for their practices.